Last updated: 11 October 2026

This Refund Policy explains when payments made to Webstario (a sole proprietorship owned by Nikita Sikka, New Delhi, India) can be refunded. It forms part of our Terms and Conditions.

1. Monthly plans

  • Monthly plans are billed in advance and have no lock-in. You can cancel at any time.
  • First payment: if you cancel within 7 days of your first payment and before we have started work on your account, we will refund the full amount.
  • Once work for a billing cycle has started, the fee for that cycle is not refundable, including partial months. We will complete the work for the cycle you have paid for, and your plan will end at the end of that cycle.
  • To avoid being charged for the next cycle, cancel at least 7 days before your next billing date.

2. One-time projects

  • Advance payments for one-time projects are refundable in full only if you cancel before work begins.
  • After work begins, completed milestones are not refundable. If you cancel mid-project, we will charge for work completed up to the cancellation date and refund any balance you have paid for work not yet done.

3. Advertising spend

Money paid to Google, Meta or any other ad platform is paid to that platform, not to us, and is subject to that platform’s own refund rules. We cannot refund ad spend.

4. Free AI Growth Audit

The audit is free, so there is nothing to refund.

5. If we cannot deliver

If we are unable to deliver the services you paid for in a billing cycle for reasons within our control, we will refund the fee for the undelivered part of that cycle.

6. How to request a refund

Email us at nikitaseo37@gmail.com with your name, invoice number and the reason for your request. We will reply within 3 working days. Approved refunds are paid to the original payment method within 7 to 10 working days of approval.

7. Contact us